FAQs
We have put together a few questions and answers you may find useful...
FAQs – Body Care
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries
from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies
with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
Q. How natural are Kenneth Turner toiletries?
A. All contain plant extracts, some organic, and specially chosen to enhance the products’ performance. In the lotions, aloe is used, with sweet
almond and jojoba to moisturise, and organic sage and lemon are used in the gels to aid cleansing. The emphasis with all our products is on
soothing and protecting agents.
Q. Are Kenneth Turner products tested on animals?
A. Neither the finished products nor any of the ingredients used are tested on animals.
Q. Are Kenneth Turner products suitable for vegetarians?
A. The products contain no animal derivatives; they are all suitable for vegetarians.
Q. How long do the products last for unopened?
A. The shelf life of all products is 30 months (minimum)
Q. What does the 12M symbol on the packaging mean?
A. This simply means use the product within 12 months of opening.
Q. Is one of the body products more moisturising than the others?
A. All the products have similar levels of moisturising emollients; there is no one product more moisturising than the rest.
Q. What does 'triple milled' mean?
A. The basic definition of soap milling is shredding it apart with rollers and pressing it together again under high pressure. In triple milled soap, this
process is repeated three times. Milling helps to distribute the colour and fragrance evenly throughout the soap, makes the texture smoother, and
makes the finished bar of soap more refined and long lasting.
FAQs – Candles
Q. Are Kenneth Turner candles hand made?
A. All the candles in glass are hand poured in the UK. In production of the dinner candles, tapers and pillars, the wax is spun around the
wick in automated factories.
Q. What type of wax is used?
A. The wax is a paraffin and vegetable wax.
Our Natural Gift Candle is made from 100% vegetable wax set in recycled glass and packed in a recycled paper box.
Q. How are the candles fragranced?
A. Candles in glass, votives and tapers are solid fragranced wax. Pillars and multiwicks are dipped in fragrance.
Q. How long will the candles last?
A. In normal conditions, minimum burning times are as follows:
| Candle in glass |
20 hours |
| Tealights |
4 hours |
| Votive |
5 hours |
| Gift Candles |
30 hours |
| Large Pillar |
70 hours |
| Medium Pillar |
40 hours |
| Small Pillar |
20 hours |
| Tapers |
6 hours |
| Candelabras |
15 hours |
| Large Bowl |
50 hours |
INGREDIENTS
| Coconut Oil - |
Added protection and softness to the skin |
| Organic Mint - |
Traditionally used for treating skin ailments and muscle pain |
| Organic Lemon - |
Cleansing and toning properties |
| Aloe vera - |
Skin soothing and healing properties |
| Sweet almond oil - |
Added protection and softness to the skin |
| Jojoba Oil - |
Added protection and softness to the skin |
| Organic Sage - |
Anti Inflammatory and astringent properties |
| Green Tea - |
Known for its skin protection against free radicals which cause skin aging |
| Camomile - |
Soothing effect on skin irritation and inflammation |
